How a receipt gets to your account
When you check out at a business that uses Scroll, your purchase is matched to your account by the email or phone number on file (or by scanning your member code from the Wallet tab). The receipt shows up under Transactions automatically, usually within a few minutes — no app or manual entry needed.
Finding a receipt
- Sign in and go to the Transactions tab.
- Receipts are listed most-recent first, with the merchant name, date, and total. Use the merchant filter in the sidebar to narrow it down to one business.
- Open any receipt to see the full line-item breakdown.
Why this is useful
- Returns & warranties — pull up proof of purchase any time, no paper needed.
- Expense tracking — a searchable record of everything you've bought across every participating merchant, in one place.
- No clutter — nothing to keep in your inbox or wallet.
A receipt is missing
A few things to check:
- Make sure the email or phone number you used at checkout matches the one on your Scroll account exactly.
- Receipts can take a few minutes to appear — check back shortly after your purchase.
- Confirm the business you purchased from is a Scroll merchant.
If it's still missing after that, contact support@scroll.space with the merchant name and approximate purchase time.