Creating a program

From your business portal, go to the Loyalty Program tab and select Create Program. You'll set:

• How customers earn points (for example, per dollar spent)
• Reward tiers, if you want to offer more as customers spend more
• What a point is worth when redeemed

Enrollment

Customers are enrolled automatically the first time they make a qualifying purchase with the contact info on their Scroll account — there's nothing extra for them to sign up for. You can also enroll a customer manually from the Loyalty Program tab if you have their email or phone number.

Multiple stores, one program

If your business has more than one store, a program you create at the account level applies across all of them by default, so a customer's points follow them between your locations. A store owner can also create a store-specific program that overrides the account-wide one just for that store — useful if one location needs different rules.

Tracking activity

The Loyalty Program tab shows enrollments, point balances, and tier progression per member in real time, along with every redemption as it happens.

Related

See Promotions for one-off discount codes and offers, which work alongside (not instead of) an ongoing loyalty program.