Inviting a teammate
- Go to Profile (left sidebar) → Staff tab.
- Under Invite a teammate, enter their email and pick a role.
- Select Invite.
If they don't have a Scroll account yet, they'll get an email to set one up. If they already do, they're added to this store right away.
Roles
Scroll uses three role levels per store, each able to do everything the level below it can, plus more:
- Operator — day-to-day tasks: view reports, enroll customers in loyalty, log loyalty spend, redeem and verify promotions.
- Manager — everything an operator can do, plus manage promotions and loyalty program settings, and invite other operators.
- Owner — everything a manager can do, plus store-owner-only actions: edit the store profile, connect/edit POS credentials (see Connecting Your POS), manage billing, and invite managers.
Only an owner can invite another manager or edit sensitive settings like POS credentials and billing — this is enforced on Scroll's side, not just hidden in the interface, so a manager account genuinely can't reach those screens even if they know the URL.
Removing someone
From the Staff tab, find the teammate and remove them from the store. This doesn't delete their Scroll account — just their access to this store.